Client Support Specialist (Technical & Billing Focus)
Foundever
San Jose del Monte, Bulacan
Full-time
₱18,000 - ₱28,000/month
3 positions
Job Overview
We are looking for an enthusiastic and highly effective Client Support Specialist to serve as the primary point of contact for our website design, digital marketing, and billing clients. Your main responsibility will be to provide excellent First-Call Resolution (FCR) for common inquiries, troubleshoot basic technical issues related to websites, and manage client accounts with high empathy and professionalism.
Required Skills
Active Listening
Call Control Techniques
Empathy
First-Call Resolution (FCR)
Knowledge Base Management
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Foundever® is a global leader in customer experience (CX) management. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading brands....
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Posted:
Nov 04, 2025
Type:
Full-time
Positions:
3